Terms of Delivery

Article 1 Definitions

1.1 ‘Garzetta’ means in these General Terms & Conditions: Fens Gönner V.O.F, registered by the Chamber of Commerce in Zwolle (The Netherlands), with KVK-number 66742633.
1.2 ‘Customer’ means every visitor of the webshop, natural person or legal person, who places an order at www.garzetta.eu.

Article 2 Application

2.1 These Terms of Delivery apply to all orders placed at our webshop www.garzetta.eu.
2.2 By placing an order the customer accepts and understands the application of the terms of delivery.
2.3 Deviation from these terms of delivery is possible only via written agreement, in which case the remaining articles of these terms remain fully in force.
2.4 Garzetta maintains the right to modify or complete these terms of delivery.

Article 3 Agreement & Production Time

3.1 An agreement is established from the moment an order confirmation is sent to the email address given by the customer. The customer and Garzetta agree that through the use of electronic communication (forms) a valid agreement comes into existence as soon as this order confirmation has been sent to the customer. The electronic files of Garzetta apply, as far as the law allows, herewith as a supposition of evidence.
3.2 An order confirmation email will only be sent to the customer after payment for the product is received by Garzetta.
3.3 After sending the confirmation email establishing the agreement, production time of the product(s) subject to the agreement is a maximum of 21 days, before which Garzetta will make ready for shipment the product(s) and send a notification email with regard to this status to the customer.
3.4 War, strikes, lockouts, scarcity of raw material or energy, plant or traffic disruptions, acts of government, acts of God and all other cases of force majeure that prevent or delay the production of the goods or make them uneconomical shall exempt Garzetta from the duty to deliver for the duration and to the extent of the disruption. If the disruption lasts for longer than three months, we shall have the right to cancel.
3.5 In case of partial or complete discontinuation of our sources of supply due to force majeure, Garzetta shall not be obliged to obtain stock from other suppliers. In this case Garzetta shall be entitled to allocate the existing stocks, taking into account our own requirements and our obligations to supply.

Article 4 Personal Data

4.1 The processing of personal data, such as the name, address, e-mail address, or telephone number of a data subject shall always be in line with the General Data Protection Regulation (GDPR) (EU) 2016/679. Please consult our privacy policy on www.garzetta.eu for further information.
4.2 Data supplied by the customer will be used only for order processing, payment processing and product delivery and analysis of webshop performance.

Article 5 Offers and Prices

5.1 Our offers are non-binding. Orders from customers shall not be binding on us until we have confirmed them in writing or in text form.
5.2 All prices mentioned in the Garzetta webshop are in euro’s and include 21% Dutch VAT. Orders from outside of the European Union are not subject to Dutch VAT and, in that case, we will detract the 21% Dutch VAT from the purchasing price.
5.3 All prices mentioned in the Garzetta webshop do not include delivery costs.
5.4 Garzetta maintains the right to change the prices.
5.5 Special offers are only valid for the period mentioned on the website and in relation to that special offer.

Article 6 Shipping and Delivery

6.1 Orders are shipped and delivered by well-established and internationally operating package delivery companies.
6.2 Garzetta has the right to back-order ordered products at its own costs.
6.3 Delivery takes place at the customer’s preferred address, as given in the agreement.
6.4 Any possible changes of- or corrections to the delivery address after the agreement is established must be communicated by the customer as soon as possible by sending an email to info@garzetta.eu. Garzetta is no way responsible for the loss of- or damage to the product resulting from errors or omissions in the delivery address as submitted by the customer.
6.5 War, strikes, lockouts, scarcity of raw material or energy, plant or traffic disruptions, acts of government, acts of God and all other cases of force majeure that prevent or delay the production or shipment of the goods or make them uneconomical shall exempt us from the duty to deliver for the duration and to the extent of the disruption. If the disruption lasts for longer than three months, we shall have the right to cancel.
6.6 In case of partial or complete discontinuation of our sources of supply due to force majeure, we shall not be obliged to obtain stock from other suppliers. In this case we shall be entitled to allocate the existing stocks, taking into account our own requirements and our obligations to supply.
6.7 Garzetta is not and cannot be held responsible for any possible extra costs related to customs, tariffs and VAT if the order is sent outside the European Union.

Article 7 Ownership

7.1 The ownership of the products passes on to the customer at the moment that the products are offered at the given address of the customer. Garzetta cannot be held responsible for possible costs and damages that arise after the customer lacks in accepting the delivery.

Article 8 Complaints of defects

8.1 The limited warranty for the Product is applicable in case of complaints or defects.
8.2 Notification of a defect shall not entitle the customer to withhold due payments or refuse to accept further deliveries.
8.3 The customer acknowledges that the USB, audio jack and ventilation openings at the back of the product may, in some cases, be positioned differently than illustrated on the webshop photo’s and, furthermore, accepts that the limited warranty is not applicable in this regard.

Article 9 Return and exchange policy

9.1 The customer may choose to return or exchange the product within 14 days of delivery.
9.2 As each product is produced by Garzetta upon individual request the possibilities for return or exchange may be limited in some instances.
9.3 If not stated otherwise by Garzetta in the agreement, confirmation email or correspondence, all costs of return and exchange are borne by the customer.

Article 10 Intellectual property rights

10.1 The customer acknowledges that all rights of intellectual properties of presented information, images, announcements or other expressions related to the products of Garzetta, website (or promotion of it) lies with Garzetta.
10.2 We do not guarantee that the product is free from patents or other third party intellectual property rights.

Article 11 Governing law

11.1 Dutch law applies exclusively to all the rights, obligations, offers, orders and agreements.
11.2 All disputes between both parties will only be settled by a for that purpose competent Dutch court.